Affiliate disclosure: BERK Labs, a BugHerd partner, earns a commission if you sign up through the links, logos or images on this page. Your price doesn't change.

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Guide by BERK Labs · Updated October 2026

Website feedback, pinned to the exact spot on the page

With BugHerd, clients click anywhere on your live site and type what they want changed. It attaches a screenshot plus the browser, OS and screen size, then turns the comment into a task on your board. No more emails asking which button they meant.

No credit card required. BERK Labs earns a commission if you sign up through this link. It doesn't change your price.

  • 350,000+ users
  • 10,000+ companies
  • 4.8/5 on G2 (140+ reviews)

Figures from BugHerd's website, October 2026.

BugHerd feedback pinned to a live website: a client asks to make the logo bigger and a tester asks to use the primary colour.
Image from BugHerd's partner resources · Paid link

How it works

Set up in three steps

  1. Add your websiteCreate a project for each site you're building or maintaining.
  2. Install it onceAdd the BugHerd browser extension, or paste its JavaScript snippet into the site.
  3. Invite your team and clientsClients leave feedback as guests, with no account or login to set up.

Website feedback with BugHerd (30-second demo)0:30

BugHerd's own 30-second demo, from its YouTube channel.

A BugHerd task showing the screenshot, operating system, browser, selector and screen resolution captured with the feedback.
Image from BugHerd's partner resources

What lands on your board

Every comment arrives as a task with the details attached

  • The comment, pinned to the element it's about
  • A screenshot of what the client saw
  • Browser, operating system, screen resolution and device
  • A task you can prioritize, assign and close
The BugHerd task board with backlog, to-do and done columns.
Image from BugHerd's partner resources

Your task board

Sort, assign and resolve feedback like any other work

Each comment becomes a task on a kanban board, where your team prioritizes it, assigns it and closes it. Premium adds a client-facing version of the board.

Features

Everything a feedback round needs

BugHerdPaid link
A client comment pinned to a button on a live website.

Pinned comments

Feedback sticks to the element it's about, so nothing gets lost in translation.

Recording video feedback with BugHerd on a live website.

Video feedback

Clients can record what's wrong instead of trying to describe it.

Feedback on a Figma design in BugHerd.

Designs, PDFs and images

Collect feedback on Figma designs, PDFs and images too, not only live websites.

A Send feedback button on a public website.

Public feedback

Collect feedback from all of your website's visitors, not only clients and teammates.

A BugHerd task with an AI-generated title.
Beta

AI features

Auto-generated task titles on every plan. Premium adds auto-tagging and similar task detection.

An AI coding tool reading BugHerd tasks through MCP.
Beta

Connect your AI tools

BugHerd MCP connects your board to the AI tool you already use, on every plan.

Images from BugHerd's partner resources. AI features and MCP are in beta, per BugHerd's pricing page on October 26, 2026. Integrations: Slack, Trello, GitHub, Zapier and more on every plan; Jira, Asana, ClickUp, monday.com and Linear on Premium and Custom.

From BugHerd customers

Agencies on their feedback rounds

Bop Design on using BugHerd for website feedback projects

How Longhouse delivers websites 2.5 weeks faster with BugHerd

Customer videos from BugHerd's YouTube channel.

Is it a good fit?

Built for teams that ship websites

A good fit if you are

  • A web design or marketing agency collecting client feedback and sign-off.
  • An in-house web or product team running QA and user acceptance testing.
  • A course creator or online learning team reviewing content before launch.

Who gets the most out of it

  • Project and account managers who chase feedback across email and chat.
  • Designers and developers who need the exact page, element and browser.
  • Clients and stakeholders who want to point at the problem and move on.

Pricing at a glance

What it costs

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Every plan includes unlimited projects and unlimited guests, so your clients never need a paid seat. You pay for the members of your own team.

PlanBilled yearlyBilled monthlyIncludes
Standard$42/month$50/month5 members, 10 GB storage, standard integrations.
Studio$67/month$80/month10 members, 25 GB storage.
Premium$125/month$150/month25 members, 50 GB storage, custom branding, a guest task board and premium integrations.
CustomTalk to BugHerdYour own member limit, single sign-on, a 99.9% uptime SLA and a dedicated success manager.

7-day free trial with no credit card. Yearly billing gives you two months free. BugHerd offers a 60-day money-back guarantee. Prices are from BugHerd's pricing page on October 26, 2026; check the current price before you buy.

BERK Labs earns a commission if you sign up through this link.

FAQ

Questions people ask

Do my clients need a BugHerd account?

No. Clients can leave feedback as guests without signing up or logging in, and guests are unlimited on every plan.

Is there a free trial?

Yes. BugHerd offers a 7-day free trial, and you don't need a credit card to start it.

What if it doesn't work for us?

BugHerd offers a 60-day money-back guarantee, according to its pricing page.

Does it work with the tools we already use?

Every plan connects to tools such as Slack, Trello, GitHub, Microsoft Teams, WordPress and Zapier. Premium and Custom add Jira, Asana, ClickUp, monday.com, Linear and Teamwork.

Is BERK Labs part of BugHerd?

No. BERK Labs is an independent agency and a BugHerd partner. If you sign up through our links, logos or images, BugHerd pays us a commission. It doesn't change your price.

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Make your next feedback round the easy part

Try BugHerd on your next website project. Setup takes minutes, and your clients don't need an account.

No credit card required. BERK Labs earns a commission if you sign up through this link.

BugHerdPaid link